How It Works
How It Works
Car Booking Procedure
- All bookings will made on prior rate confirmations and agreement with us, it helps us for smooth billing process.
- We have online booking tool for booking the vehicles, even we expect bookings requests through email to avoid any miscommunication.We also accept booking via telephone or WhatsApp messages.
- Once we get the booking request, we will send confirmation over email &text message within 15 minutes to the traveler and as well with booking Coordinator.
- Vehicle and Chauffer details will shared with traveler and booking coordinator 5 to 8hrs prior to the travel.
- Chauffers’ briefed about the pickup timing, journey details and safety measures to follow on every trip. If any modification in journey details, travelers are requested to update the changes immediately after boarding the cab.
- Before commencement of duty all necessary security checks of vehicle will conducted and give clearance to driver to proceed for the duty.
- We will send a SMS on every Vehicle reporting at pickup point and a SMS on pickup done with booking coordinators, there is no need keep follow-up for the same.
- We are provide a duty slip with feedback columns for every trip. Travelersare requested to sign the duty slip once after completion of trip andshare us your valuable feedback and suggestion if any.
- All invoices accompanied with the duty slip and booking requests to avoid any miscommunication and hassle free payments.
- For bookings andon ride assistance you can send us email on bookings@golacabs.in or call on 24x7 support center.
Our Basic Steps Towards Success
- Clear Vision and Goals
- Quality Product or Service
- Customer-Centric Approach
- Effective Leadership
- Talented Team
- Adaptability and Innovation
- Financial Management
- Marketing and Branding
- Strategic Partnerships
- Continuous Evaluation and Adaptation